Shipping
Shipping
From New Plymouth to your next adventure. All orders ship from our New Plymouth, New Zealand warehouse.
Shipping rates by destination
| Destination | Standard shipping charge | Free shipping |
|---|---|---|
| New Zealand — Urban | NZ$8.50 | Everyday Duo or Trio |
| New Zealand — Rural | NZ$12.50 | Everyday Duo or Trio |
| Australia | A$15 | Everyday Duo or Trio |
| United States | US$20 | Everyday Trio |
| Canada | C$28 | Everyday Trio |
| United Kingdom | £15 | Everyday Trio |
| Eurozone | €18 | Everyday Trio |
| Other destinations | NZ$35, or checkout currency equivalent | Everyday Trio |
Mix and match your favourites. Your bundle pricing and eligible free shipping will appear at checkout.
Estimated delivery times
- New Zealand — Urban: 1–3 business days.
- New Zealand — Rural: 2–5 business days.
- Australia: 3–10 business days.
- International: 3–10 business days, depending on your destination and customs processing.
New Zealand and Australian orders are sent via NZ Post. Free shipping within New Zealand includes rural addresses.
Delivery times are estimates from dispatch, rather than the date you place your order. Public holidays, customs processing and local delivery delays may affect these timeframes.
Currency
Shipping charges are listed in each market’s local currency where available. Your applicable shipping charge and currency will be shown at checkout.
Duties & Taxes
International orders may be subject to import duties, taxes or customs fees. Free shipping covers delivery charges only.
Any applicable import charges that have not been collected at checkout are your responsibility. For information about charges in your country, please contact your local customs authority.
If you decline to pay applicable import charges and your parcel is returned to us, we will refund the product value once it has been received back. Any shipping fee paid is non-refundable.